Frequently Asked Questions
Everything you need to know about your sustainable fashion journey.
What materials are used in Organic Jaguar products?
We exclusively use GOTS-certified organic cotton, recycled polyester, and eco-friendly dyes to ensure our apparel is as kind to the planet as it is to your skin.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns are processed within 5 business days of receipt.
How do I care for my organic garments?
To preserve the life of your clothes, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or harsh chemical detergents.
Do you offer international shipping?
Yes, Organic Jaguar ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery progress.